Lean Sigma Search™: Control Phase
Process Transition and Monitoring
Just as with any successful Lean Six Sigma project, the Control phase of our Lean Sigma Search™ value stream process is focused on maintaining the positive results gained from a successfully concluded executive search effort. As a result, our involvement with the chosen candidate and client doesn’t end with the completion of the search process. We believe in helping both parties achieve a smooth transition. We take the time during the first several months to monitor the new employee’s progress and the client’s satisfaction. By identifying potential issues early, we can help drive resolution quickly and ensure satisfaction of both the client and newly hired candidate.
Continuous Process Improvement
Because we believe in developing a long-term partnership with our clients, we are focused on the continuous improvement of our Lean Sigma Search™ value stream process. At the conclusion of our efforts we seek written feedback from both candidates and the client. This candid feedback helps us to continually upgrade our services and ensure client and candidate satisfaction.
Guaranteed Results
We are so confident that our Lean Sigma Search™ value stream process will yield a suitable match between candidate and client that we back it with a replacement service guarantee.
Control Phase Deliverables Summary:
- Offer execution – Drive the search process to successful conclusion – Serve as the liaison between candidate and client during the critical offer phase
- Monitor on-boarding process to insure a smooth transition
- Seek feedback from client and candidate – Drive continuous improvement of our executive search process
